Student Grievance policy
The Student Grievance Policy aims to provide equitable and orderly processes to resolve student grievances.
Grievance -- formal difference or dispute between a student and a college employee about the interpretation and/or application of the course's non-academic policies and procedures or provision of services by members of the staff that negatively affects the student. A grievance may be based on one of the following claims: failure to provide services, arbitrary and/or capricious actions by a college employee or administrative office, policy or procedure applied unfairly and/or in a different manner than it was applied to others; administrative error in the application of the policy or procedure.
Days – Monday through Friday, excluding college holidays
Our Refund Policy
All students who have officially dropped from class within the scheduled refund deadline will be eligible for a refund or tuition credit based on the refund schedule.
Here are some important points regarding a refund:
Refund deadlines that fall on a weekend or a college holiday will advance to the next workday
Refunds for federal financial assistance are subject to federal guidelines
The $20 per semester payment plan enrollment fee is non-refundable
All refunds and deposits will first be applied to debts you owe the school.
Course fees are refundable only if you drop within the refund period for your selected course.
Please note that stopping payment on the check you used to pay your tuition does not constitute an official withdrawal and will result in additional fees and collection costs.
Once a student attends 3 days out of the 12-day course there is no refund available.